“I want to thank you for the wonderful services I received from North River Home Care. I don’t know how you do it but you employ ANGELS in every sense of the word. The personal care attendants you sent to care for me were all ANGELS. They were all extremely kind, sensitive, vary caring, and each had a wonderful giving spirit. They went far beyond their duties. It is very difficult to lose your independence and modesty; however, the personal care attendants that came to my house took care of me, as if my family came to care for me. I felt very comfortable in their company as they were extremely compassionate. They were also wonderful company. I would also like to thank Mrs. Helfrich, your nurse, as well. You cannot imagine how much I appreciate having your company care for me. I received the most wonderful care and consideration not only from your employees but from both of you. Your attention to your clients and employees, along with your attention to every care detail is what makes your company outstanding. My deepest gratitude.”

I am writing to tell you how pleased I am with your company. When I first hired your firm I had been using another health care company that I was not pleased with. I of course was looking for a compassionate, reliable and professional group of people to care for my father who is 85 and living in an assisted facility. Leaving the care of a loved one is always difficult because you never think someone can care for them as you would. I have to say I have been very pleasantly surprised. The aides that you work with have been a very patient, knowledgeable and compassionate staff. Your automated “check in” system puts my mind at ease that everyone is in place as they should be. I regularly get calls from you just checking in and bringing me up to date with small details about my Dad I would otherwise be unaware of. The fact that the aides can tell me what my Dad needs for supplies as well as pick them up when I am in a pinch is a huge benefit for me. I thank you for your continued attention to detail, phone calls and suggestions as to how we can make my Dad even happier and more comfortable while remaining as independent as possible.

North River is my first phone call when a patient will need private home care. They respond quickly to my requests, are very reliable, and always let me know how my patient is doing.